FAQs

  • PRE-ORDER
  • BREWER
  • CAPS

Why does coffee get all the glory? All the fancy machines, all the attention? Chai is special and it deserves it’s own unique experience. It’s a lot of work to make the perfect cup of chai. It’s a ritual that impacts over a billion people around the world, we want to make their ritual, something they love, a delightful experience.

Chime has started shipping. The first batch has already been shipped out to great reviews. The next batch production is expected in June. Please join the mailing list to keep up with the production and shipping schedule.

All Chime pre-orders are subject to a 30 day money back guarantee and a 1 year warranty for any defects or malfunction. Download the mobile app to activate the warranty.

No, Currently we are shipping only to US and Canada. Please join our mailing list for updates. We will be launching in other countries soon.

The Pre-Order price of Chime starts from $249 which includes free shipping in US and Canada.

You can brew either 1 regular cup (8 oz, 225 ml) or 1 large cup (12 oz, 350 ml) / 2 small cups (6 oz, 175ml)

Clean up is easy and involves 3 easy steps and 30 seconds. First compost tea & recycle the chime cap. Second rinse the sieve from the top brewing chamber and milk carafe from the bottom. Third, Put them back for your next cycle.

Dimensions of Chime are 13.5 inches in height, 11 inches in length and 11 inches in width. Weight is 15 lbs.

Our Chime smartphone app connects to our brewer via Bluetooth. You will get lot more controls on the app and will have ability to store many receipes. This enables you to carry your favorite recipes in your smart phone and brew at home, at the office or at a friends house. Chime app also lets you know you are running low on chime caps so that you can easily reorder before you run out of chai.

Chai needs fresh milk. So technically you cannot do this, you need to pour in fresh milk into the carafe before starting your Chime. Though, You can save your recipes on the machine or on your smartphone app. Chime knows your taste, and is always ready to prepare chai the way you like it. Besides, Chime makes a cup of chai in 3 to 4 minutes.

YES. We have tested various non-dairy options such as Soy Milk and Almond milk and it works just as regular milk.

You can buy more Chime Caps directly through the app, it knows how many you’ve used and how many you have left. You can also place your order online through our website.

Below are our five initial flavors. We will add more flavors soon.

1. Assam Chai Cap
2. Masala Chai Cap
3. Cardamom Chai Cap
4. Ginger Chai Cap
5. Cardamom-Ginger Chai Cap

In works – Tulsi, Lemongrass, Mint, Rose, Kesar.

Yes, we use single use 100% recyclable food grade plastic. Our caps are just a carrier of tea and spices to keep them fresh till it reaches you. Tea is not brewed in the caps like coffee pods, hence they are recyclable. We are constantly looking for solutions to make our caps compostable.

We do not put any sugar in Chime Caps. You can put as much or as little sugar as you like in each cup. You can do this by adding sugar in the milk carafe before or after chai is made.

The Chime brewer expects a Chime Cap to brew chai. You can personalize by dropping in your additional spices in the tea chamber before placing the Chime Cap.